She is the Test manager for the Workload Automation product in distributed environments. She joined IBM in 2000 as a Workload Scheduler developer and she was involved in the product relocation from the San Jose Lab to the Rome Lab during a short-term assignment in San Jose (CA). For 14 years, Serena gained experience in Workload Scheduler distributed product suite as a developer, customer support engineer, tester and information developer. She covered for a long time the role of L3 fix pack release Test Team Leader and, in this period, she was a facilitator during critical situations and upgrade scenarios at customer sites. In her last 4 years at IBM, she became IBM Cloud Resiliency and Chaos Engineering Test Team Leader. She joined HCL in April 2019 as an expert Tester and she was recognized as the Test Leader for the product porting to the most important Cloud offerings in the market.